Legal
This policy was last reviewed 17 May 2026.
Mirrory (ABN 55 276 225 052), based in Melbourne, Victoria, is committed to handling personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect, why we collect it, how we use it, and your choices.
Depending on how you interact with us, we may collect: your name; email address; phone number (if you provide it); business name; project details and messages you send via our contact form or email; technical data such as IP address, browser type, device type, and pages viewed (via cookies and analytics, where enabled).
We collect information directly from you when you submit an enquiry or engage our services. We also collect limited technical information automatically when you browse our website through cookies and analytics tools.
We collect personal information to respond to enquiries, prepare quotes, deliver web design and development services, communicate about your project, improve our website, and meet legal or accounting obligations. We do not collect information we do not need for these purposes.
We use personal information only for the purposes described in this policy, or with your consent. We do not sell or rent your information. We may disclose information to service providers who help us operate our business (for example hosting, form processing, email, or analytics). Those providers must handle information appropriately and only for the purpose we engage them.
We may send occasional updates about our services if you have opted in or we have an existing client relationship. You can opt out at any time by replying “unsubscribe” to an email or contacting us at the privacy email below.
Some providers we use (including Netlify for form handling, Google for fonts and analytics, and cloud hosting) may store or process data outside Australia, commonly in the United States or the European Union. Where this occurs, we take reasonable steps to ensure recipients handle information in a way consistent with the APPs.
Our site may use essential cookies for basic operation. If Google Analytics 4 is enabled, it uses cookies to collect usage statistics (pages visited, time on site, general location, device type). You can disable cookies in your browser settings. To opt out of Google Analytics, install the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, and disclosure. Measures include HTTPS encryption, access controls, reputable hosting, and limiting who can access client data. No online system is completely secure.
You may request access to the personal information we hold about you by emailing us. We will respond within a reasonable period (usually within 30 days) and may need to verify your identity. In some cases the law allows us to refuse access; if so, we will explain why.
If you believe information we hold about you is inaccurate, incomplete, or out of date, contact us and we will take reasonable steps to correct it.
If you have a privacy concern, contact us first so we can try to resolve it. If you are not satisfied, you may complain to the Office of the Australian Information Commissioner at oaic.gov.au.
We may update this policy from time to time. The current version will always be on this page with a revised “last updated” date.
This policy is governed by the laws of Victoria, Australia.
Privacy enquiries: privacy@mirrory.com · General contact: hello@mirrory.com